Tenant Handbook


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Maintenance Requests

We are pleased and excited to introduce a new web-based tenant request system called Angus Anywhere  that is being rolled out at Five Post Oak Park. It is a user-friendly application that you can access from the convenience of your desk using your Internet browser. Angus Anywhere  will enable you to efficiently enter service and maintenance requests and receive building announcements.
 
A link is provided for your use: www.shorenstein.com/angus
 
Shorenstein takes great pride in providing attentive and courteous maintenance to the tenants of Five Post Oak Park. We have a full staff of qualified engineers to ensure the efficient mechanical operation of the building. Please contact the Building Office should you need engineering services.
 
Should your request involve an expenditure of funds for which your company will be responsible, we will ask you to sign a tenant proposal before services are rendered. All proposed alterations, remodeling or repair work must be approved in writing by management. The Building Office must approve contractors performing work on the premises in advance. Contractors performing such work must be licensed, and provide evidence of insurance in addition to necessary building permits. All work performed will be billed to the tenant by the Building Office.
 
Click here to access www.shorenstein.com/angus.
 
The following items are considered services not covered under the lease, but commonly serviced by the Five Post Oak Park Staff for an additional charge:
 
  • Light bulb replacement for non-standard lamps
  • Rekeying of tenant doors and locks (after initial installation) and additional keys (1st two at no charge)
  • Hanging pictures, bulletin boards etc. in tenant space
  • Unclogging/repair of kitchen sinks
  • Installation or changing of water filters
  • Extra painting, touch-ups or carpentry work
  • Unclogging / repair of private baths
  • Please note that our staff does not move furniture! It is against insurance regulations. Please do not ask the engineers or porters to move furniture or other heavy objects. For safety reasons, we are unable to lend out ladders or tools. We do, however, have a dolly available for your use. Please contact the Building Office if you would like to borrow it.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.